Privacy policy


At Ticehurst Youth Group, we are committed to maintaining the trust and confidence of everyone we work with. We will therefore take all necessary steps to look after the personal data we obtain in the course of our work.  We want to reassure you that we are not in the business of selling, renting or trading e-mail lists and contact details. We will always use personal data lawfully and in accordance with the intended purpose it was collected for.

By using our website you consent to the collection, use and transfer of your information under the terms of this Privacy Policy.

Who we are

Our website address is:

Ticehurst Youth Group (Ticehurst Young Peoples Recreation Project) Charity Registration: 1110036. We are the ‘’data controller’ for the purposes of the General Data Protection Regulation (GDPR). Our registration with the Information Commissioner’s Office is A8717893.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone, or in conjunction with any other information in the data controller’s possession, or likely to come into their possession.

Information we collect

Personal information includes identifiers such as: your name, date of birth, email address, postal address, telephone number, as well as information you provide in any communications between us.  You will have given us some or all of this information through:

  • Your interactions with us, including using our website
  • Information from the written parental consent form

When you visit our website, we collect information to help us to understand how our stakeholders use the site. This information consists of your IP address, your internet browser, the time and date of when you visited and which pages you visited or downloaded. We cannot use this information to find out further personal information about you, but simply allows us to make improvements and tailor our offer to our stakeholders.

We aim to ensure that our communications to you are relevant and timely.  To enable us to do this, we may also analyse publicly available geographic, demographic and other information relating to you, to better understand your interests and preferences.

How the information collected is used

Ticehurst Youth Group with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We will process your personal data based on your consent, and/or because we need to use it in order to fulfill a contract with you – legitimate interest.

Legitimate interest means there is a valid reason for Ticehurst Youth Group to do so. This could include; making improvements to our services, to manage relationships with our supporters and to comply with relevant legislation. Whenever we process your information in this way, we ensure that we consider your rights and interests.

We will never sell or swap your details.  We may share your information with trusted third parties in the process of managing your engagement with us, such as the payment processing of donations or to partners who manage our events.

We use your personal data for the following purposes:

  • To enable us to provide support and advice for the benefit of those working with children and young people within the Youth Sector.
  • To administer membership involvement and activities;
  • To administer and promote the interests of the charity;
  • To manage our recruitment processes, employees, trustees and volunteers;
  • To maintain our own accounts and records;
  • To inform you of news, events, activities and services offered by Ticehurst Youth Group.

Personal information provided to the Charity by you will only be used for the purposes stated when the information is requested.  Personal information will not be sold to third parties, or provided to direct marketing companies or other such organisations without your permission.

What is the legal basis for processing your personal data?

  • Explicit consent of the data subject so that we can keep you informed about news, events, activities and services offered by Ticehurst Youth Group.
  • Processing is necessary for carrying out legal obligations.
  • Sharing of information with partners or third parties is only done so where consent has been provided.
  • However, we may disclose your information to regulatory bodies to enable us to comply with the law and assist fraud protection.
  • Please be advised that we do not reveal information about identifiable individuals to our stakeholder without consent form the data subject, but

Where we believe any of our services may attract children and young people under the age of 16, we will clearly provide information notices to try and deter children from providing their personal data without parent or guardian consent.

If you are a parent or guardian and are concerned that we may be processing personal data related to your child, please email

How we store information collected

As part of the services offered to you, for example through our website, the information you provide to us may be transferred to and stored in countries outside the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in’’the Cloud’. It may also be processed by staff operating outside the EEA who work for one of our suppliers, eg our website server host, or who work for us when temporarily based outside the EEA.

A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

We do not use or disclose sensitive personal data, such as race, religion, or political affiliations without your explicit consent.

We will process, disclose or share your personal data only if required to do so by law, or in good faith believe that such action is necessary to comply with legal requirements or legal process served on us or our website.


The transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data w will use strict procedures and security to try and prevent unauthorized access.

How we use ‘cookies’

Most of our web pages use ‘Cookies’. A Cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other user of our websites, which helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  1. The right to request a copy of your personal data which Ticehurst Youth Group holds about you where possible this will be provided within 30 days of request. If an extension is required due to the complexities of the request, then this will be agreed in writing by both parties;
  2. The right to request that Ticehurst Youth Group corrects any personal data if it is found to be inaccurate or out of date;
  3. The right to request your personal data is erased where it is no longer necessary for Ticehurst Youth Group to retain such data
  4. The right to withdraw your consent to the processing at any time;
  5. The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller.
  6. The right where there is a dispute in relation to the accuracy or processing of your personal data to request a restriction is placed on further processing;
  7. The right to lodge a complaint with the Information Commissioner Office, https:/

Further processing

If we wish to use your personal data for a new purpose, not covered by your consent, then prior to commencing the processing we will provide you with a new notice setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Controlling the use of your data

If you have given consent to use your data for a purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can email

Changes to our privacy policy

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy policy.  If our information practices change at some time in the future we will post the policy changes on this page.

If you are concerned about how your information is used, you should check this page periodically.